Absolutely! The quality is highest for custom colors when you send us the OEM paint code you’d like us to match. A picture is worth a thousand words for custom logos, so please send us a picture of what you’re thinking and one of our designers will get back to you with a quote.
Please note that custom orders require a deposit. If you cancel the order, you will forfeit your deposit.
Yes. Please email a picture of the logo you're thinking of getting as well as details such as size and colors to [email protected]. One of our designers will get back to you with a quote.
Please note that custom orders require a deposit. If you cancel the order, you will forfeit the deposit.
We do NOT use plastic. Our studs are stainless steel.
Our passion is our product, not making money. We don't think it's fair to mark up our prices so high that it's unaffordable to get a product you want.
Yes. We build our grilles from start to finish in our Eugene, OR facility. We do all our own machining and fabrication work to provide the highest quality grilles in the industry.
Installation is easy. Here’s a quick overview of the process:
Note that some of our products are complete grille replacements. In those cases, no cutting is required. Of course when you purchase your grille you will be provided with a more detailed instruction sheet.
Also, if you’d prefer that we mount our grille into an OEM shell, we offer that service as well!
Some of our grilles are full grille replacements and some are partial grille replacements. It all depends on the truck and the model.
For the partial replacements, we also offer a mounting service into a new OEM grille shell if you prefer that. We would prefer to make a full grille replacement for all the trucks, but some of the OEM shapes prevent that. We make the best grille you can get for your truck and we ensure that it mounts better and stronger than any grille on the market.
Our grille for your truck is a lot like an insert grille, but you will need to cut and remove the bars and factory mesh from your grille opening first. Once installed, our grille will make your OEM grille surround 10 times stronger and the installation process is incredibly easy.
Yes, we do. Here's the online dealer application form.
Call us. We’ll take care of our mistake and send you the correct part ASAP.
You’re welcome to return it within 7 days of receiving it, given that it is:
It depends on your location. But from the time we ship the product,
Please visit our return policy page to find out how you can return a product to us. You can return any product to us within 7 days after receiving it as long as it is:
Each product is packaged extremely well by our packaging team to ensure that you receive it in perfect condition. In the rare occurrence that your product is damaged during shipping, you’ll have to file a damage claim with the carrier.
If your part was delivered by UPS, please contact them immediately with your tracking number and they will handle the claim.
U.S. customers, please call: 1-800-742-5877.
International customers, please follow this link to find the appropriate phone number: http://www.ups.com/content/corp/worldwide/index.html.
If your part was delivered by another carrier, please call us. Your package will be fully insured and any damages will be covered by the carrier.
We sure do! In fact, we handle all customs paperwork and we’ll find a carrier that will deliver your order directly to your front door.
Yes! Rates vary depending upon how fast, product size, and your location. But we can provide you an estimate.
We ship primarily through UPS but can ship through a different carrier if needed. We only offer ground shipping.
Yes. You will receive your tracking number once we get your order packaged and shipped.
We accept PayPal and the following credit and debit cards: MasterCard, Visa, American Express, and Discover.
We use 128bit SSL encryption to process all of the payments on our website.
Please call us right away. If your order isn’t processed yet, we’ll be able to cancel it.
If a custom order is cancelled, you will forfeit your deposit. If it is not custom but already in process there may be a fee to cancel.
No. You’re welcome to check out as a guest. However, creating an account is strongly encouraged because you can track past orders as well as receive exclusive deals and promotions.
Of course! All of our products come with a lifetime structural integrity warranty. Read our warranty policy here.
Aftermarket parts don’t void your truck’s warranty. Manufacturers are not allowed to deny a warranty repair unless they can prove that the aftermarket part directly caused the problem.
You’ll always get a real person when you call or email us during business hours.
Our customer service department is open Monday through Friday between 8 AM and 4:30 PM PST.