Worldwide Shipping Info

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Worldwide Shipping info

Take advantage of Royalty Core’s optimal location with no sales tax or any hidden fees with all orders. Royalty Core handles all customs paperwork for international customers and ships directly to their door step. Royalty Core ships worldwide daily with tracking numbers, full insurance, and a delivery confirmation if required. Each product is packaged by Royalty Core to ensure that you receive it in perfect condition. Royalty Core ships primarily through UPS but can ship through a different carrier if needed. We will email you a tracking number once we get it packaged and shipped!

Once you receive your new Royalty Core products send pictures of your truck so we can all see.

1. Do you have a minimum order?

Yes. A $20 minimum is required to place an order.

2. Do you offer rush shipping?

Yes. Rates vary depending upon speed of shipment and the size of the package. But we can provide an estimate.

3. How much is shipping?

It depends on your location and the size and weight of your order.

4. What shipping methods do you offer?

We ship primarily through UPS but can ship through a different carrier if needed.

5. How long does it take to process and ship my order?

We process non-custom orders either on the same day or the next business day. Custom orders take longer, usually about a week. We’ll keep you posted through the entire process.

6. How long does shipping take?

It depends on your location:

  • If you’re in the continental US, expect delivery within 3-7 business days.
  • If you’re in Alaska, Hawaii, or Puerto Rico, expect delivery within 3-7 business days.
  • If you’re in Canada or international, expect delivery within 5-7 business days.

7. Will you provide tracking information?

Yes. You will receive your tracking number once we get your order packaged and shipped.

8. If I pay by credit card, will you charge my card once the item has shipped?

No. Your card will be charged when you complete your order online.

9. If I ordered a part that’s out of stock, when will it ship?

As soon as possible. We’ll let you know immediately if a part you ordered is out of stock, and we’ll give you an estimated shipping time frame.

10. Can you ship my order to multiple addresses?

Yes, we can. However, it’s not offered as an option during the checkout process so you’ll have to call us to request it.

11. Do you ship to AK, HI, and US territories?

Of course! Shipping takes 3-7 business days to AK, HI, and US territories.

12. Do you ship to PO Boxes or APOs/FPOs?

Since UPS is our primary carrier, we don’t ship to PO boxes or APOs/FPOs. However, we can use another carrier that delivers to these addresses. Please call in your order if you’d like us to make special arrangements for you.

13. Do you ship internationally?

Yes, we do. In fact, we handle all customs paperwork, and we’ll find a carrier that will deliver your order directly to your front door.

14. Do you ship hazardous items?

We don’t offer any hazardous items, but if we ever do, we’ll be able to ship them via UPS.

15. Do you ship oversized parts?

Of course we do!

16. What happens if you ship the wrong part?

Call us. We’ll take care of our mistake and send you the correct part ASAP.

17. What happens if the part is damaged during shipping?

Each product is packaged extremely well by our packaging team to ensure that you receive it in perfect condition. In the rare occurrence that your product is damaged during shipping, you’ll have to file a damage claim with the carrier.

If your part was delivered by UPS, please contact them immediately with your tracking number, and they will handle the claim.

If your part was delivered by another carrier, please call us. Your package will be fully insured and any damages will be covered by the carrier.

18. How can I be sure you’re shipping me parts that will fit my truck?

Feel free to give us a call! We’ll be happy to help you find a product that fits your truck.

19. What happens if the part doesn’t fit my truck?

You’re welcome to return it to us within 7 days of receiving your order. If we accidentally sent you the wrong part, please call us and we’ll make it right.

20. What if my address changes before my order ships? Can I change where you send my shipment?

Please contact us right away. If your order has not been processed for shipment yet, we can change your address for you. If your order is already processed, then you’ll have to contact the carrier and ask them to reroute your delivery to the new address.

21. What if I never receive an order?

Use the tracking number you were given to find out where your order ended up. Your shipment is fully insured, so you can file a claim with the carrier. Please call us if you need assistance doing this.

22. What happens if I refuse the shipment?

The shipment will be returned to us, and we’ll issue a partial refund minus the cost of shipping, the 20% restocking fee, and any other fees that may apply. It’s best to accept the shipment and then contact us to start the return process.